Phone Angel Repair, LLC.
  • Home
    • Careers
    • Customer Survey
    • Partnerships
    • Report A Website Error
    • Warranties
  • Book An Appointment
    • Client Reviews
    • Device Maintenance
    • Find A Location
    • What To Expect
  • Deals
    • AngelCare (Phone Insurance)
    • Premium Pass
    • BuyBack Program
    • Loyalty Program
    • Referral Program

Mobile Service Checklist

Take it slow, do it right.
Diagnostic:
  • Take Case Off
  • Have customer show Face ID / Touch ID is working.
  • Settings->Battery->Battery Health (Service ~ 80%)
  • Cameras
  • Volume (dirt, debris) - Deep Cleaning
  • Switch (dirt, debris)
  • Speakers (dirt, debris)
  • Charge Port (dirt, debris)

Repair:
  • Warranty Repair? Read this.
  • Update Appointments App with needed services (and inventory that will be used).
  • Turn Device(s) off if possible.
  • Unplug Battery.
  • Complete certified services.
  • Reschedule non-certified services.
  • Run second diagnostic.
  • Repeat any necessary steps.

Close The Sale:
  • Customer will test your device ☑️ before they pay!
  • Discounts and Price-Matching can be applied when you pay.​
  • Offer accessories (chargers, screen protectors).
  • Bundle Insurance and save money for the customer.
  • Double-check that the Appointments App is correctly showing the services done (and inventory used).
  • We accept Cash, Debit, Credit, and Venmo.
  • For Cash: Venmo @PhoneAngelRepair the exact amount and keep the change.
  • Go over Loyalty Points and Warranty info.
  • Give them a pamphlet containing contact and helpful information.

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Home
📞 ​Customer Support
Home
*Careers
*Customer Survey
*Partnerships
*​Report A Website Error​​
*Warranties
Book An Appointment
*Client Reviews​​
​*Device Maintenance
​*​Locations
​*​What To Expect
Programs​:
​*BuyBack
*Loyalty
*Referral
​Deals:
*AngelCare
​
*Premium Pass
*Facebook Coupons​​
  • Home
    • Careers
    • Customer Survey
    • Partnerships
    • Report A Website Error
    • Warranties
  • Book An Appointment
    • Client Reviews
    • Device Maintenance
    • Find A Location
    • What To Expect
  • Deals
    • AngelCare (Phone Insurance)
    • Premium Pass
    • BuyBack Program
    • Loyalty Program
    • Referral Program